Developing and implementing PSEA policy and procedures

• Minimum Operating Standards-Protection from Sexual Exploitation and Abuse by own Personnel (MOS-PSEA) –  IASC
• Guidelines to implement the Minimum Operating Standards for Protection from Sexual Exploitation and Abuse by UN and non-UN Personnel – IASC Task Force on PSE
• Secretary-General’s Bulletin on Special measures for protection from sexual exploitation and sexual abuse (ST/SGB/2003/13) – United Nations Secretariat
• Implementation Guidelines for the Field on the Secretary-General's Bulletin on Special measures for protection from sexual exploitation and sexual abuse
• Step by Step Guide to Addressing Sexual Exploitation and Abuse – InterAction
• SEA ‘101’: Addressing Sexual Exploitation and Abuse – an introduction – InterAction – e-learning module
• PSEA How To Guidelines – Oxfam
• Challenges and options in improving recruitment processes in the context of Protection from Sexual Exploitation and Abuse (PSEA) by our own staff –  IASC Task Force on PSEA
• Glossary on Sexual Exploitation and Abuse – United Nations
• Haiyan Response PSEA Action Plan – World Vision
• NGO Checklist for Developing or Revising Codes of Conduct – CHS Alliance
• Protection from Sexual Harassment, Exploitation and Abuse Policy – COAST Trust
• Programme Participant Protection Policy and Concern Code of Conduct – Concern Worldwide
• Code of Conduct – Danish Refugee Council
• LWF Staff Code of Conduct Regarding Abuse of Power and Sexual Exploitation – The Lutheran World Federation

Assigning specific responsibilities for PSEA

• PSEA Focal Point Roles and Responsibilities – GCPS Consulting

Ensuring staff, volunteers and associates understand and work to PSEA requirements

• To Serve With Pride – UN/IASC – film – Available in English – French – Spanish – Arabic – Russian - Chinese
• Prevention of Sexual Exploitation and Abuse – World Vision
• PSEA presentation – World Vision
• Staff code of conduct leaflet – Save the Children
• PSEA staff poster – Oxfam
• PSEA staff poster – World Vision
• No Excuses: Protection from sexual exploitation and abuse - FilmAid International (2006)

Engaging communities and people affected by crisis

• Messages printed on the Oxfam Programme in Malawi Cash/Food Transfer Entitlement Card – Oxfam
• Haiti PSEA community poster – World Vision
• Lebanon PSEA community poster – World Vision

Implementing PSEA requirements with partners, suppliers and contractors

• Guidance Note: Application of Child Protection Standards to Staff and Sub-Contractors of Contracted Individuals or Companies – World Vision
• Contractor Guidance – World Vision
• Examples of PSEA language in contractual agreements – IASC AAP/PSEA Task Team
• Non-Staff Code of Conduct – Oxfam

Designing safe programmes and projects

• Preventing Sexual Exploitation and Abuse in the Kenya Refugee Program Checklist (draft) – IRC Kenya

Developing and implementing a comprehensive complaints mechanism

• Best Practice Guide: Inter-Agency Community-Based Complaint Mechanisms-Protection against Sexual Exploitation and Abuse – IASC/IOM/Save the Children/UNHCR
• Complaints Mechanism Handbook – Danish Refugee Council
• Complaint Mechanism Procedures – Danish Refugee Council Uganda
• Interagency Study on Child-Friendly Feedback and Complaint Mechanisms within NGO programmes – educo/Plan International/Save the Children/War Child/World Vision
• 10 Steps to a CRM – Save the Children (film) English – Spanish
• Listening and responding to those who matter – World Vision UK – film
• My voice counts – Bangladesh Red Crescent Society – film
• Complaints Handling Mechanisms (CHM): A guide for CAFOD staff to accompany partner organisations to set up CHM within international programme activities – CAFOD
• Inter-Agency Protocols for the Prevention of Sexual Abuse and Exploitation – Committee for the Coordination of Services to Displaced Persons in Thailand-CCSDPT
• Complaint and Response Mechanism Policy – COAST Trust
• Guidance Note and Protocol on Publishing Complaints Metrics – CHS Alliance
• CAFOD Accountability Briefing: Handling community feedback/complaints – CAFOD
• Effective Community Complaints Agency Self-Audit – World Vision Sri Lanka
• Guidance for complaint/feedback mechanism: Flow chart, Ethiopia – Oxfam
• Reporting sexual exploitation and abuse – UNHCR

Responding to reports of SEA

• Guidelines for Investigations: A guide for humanitarian organisations on receiving and investigating allegations of abuse, exploitation, fraud or corruption by their own staff – CHS Alliance – English – French – Spanish - Arabic
• Management of investigations checklist – CHS Alliance
• Managing Sexual Exploitation and Abuse Investigations – InterAction – e-learning module
• Receiving a disclosure
• SEA Victim Assistance Guide – ECHA/ECPS UN & NGO Task Force on PSEA

If you have questions, or feedback, about this page, please contact us at info@chsalliance.org.